Terms & Conditions

Please read these terms before using our services.

Last Updated: April 21, 2025

Acceptance of Terms

By using Car Donation Raleigh NC's services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

Vehicle Donation Requirements

To donate a vehicle, you must:

Title Transfer

You are responsible for properly signing over the vehicle title. We recommend removing your license plates and notifying the DMV of the transfer.

Tax Deductions

We provide tax documentation as required by law. However, we are not tax advisors. Consult with a qualified tax professional regarding your specific situation and deduction eligibility.

Towing and Pickup

We provide free towing from locations within our service area. You or an authorized representative must be present at pickup to sign documentation and provide keys.

Vehicle Condition

We accept vehicles in any condition, but you must accurately represent the vehicle's condition when scheduling donation. Major undisclosed issues may affect pickup.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the extent permitted by law.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of updated terms.

Contact

For questions about these terms, please contact us.

Understanding Your Car Donation Agreement

When you donate your vehicle to Car Donation Raleigh NC, you're entering into an agreement that benefits both you and the charitable organizations we support. These terms ensure transparency and protect all parties involved in the donation process.

Your Responsibilities as a Donor

As a vehicle donor in the Triangle area, you agree to provide accurate information about your vehicle's condition, ownership status, and location. This includes disclosing any known mechanical issues, ensuring the title is clear and transferable, and being available for vehicle pickup or designating an authorized representative.

Our Commitment to You

We commit to providing free towing from anywhere in our service area, handling all necessary paperwork, maximizing your tax deduction, and ensuring your vehicle donation supports qualified 501(c)(3) charitable organizations. We process all donations promptly and provide tax documentation within the timeframe required by law.

Vehicle Pickup Policies

Our free towing service covers the entire Triangle area including Raleigh, Durham, Cary, Chapel Hill, and surrounding communities. You must be present or have an authorized representative available during pickup with the signed title and keys. Same-day and next-day pickup are available when scheduling permits.

Tax Deduction Guidelines

We provide IRS Form 1098-C for vehicles that sell for more than $500. For vehicles selling at $500 or below, we provide documentation of the sale. While we maximize the sale value of all donated vehicles, we recommend consulting with a tax professional regarding your specific deduction eligibility and claiming process.

Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina. Any disputes arising from vehicle donations will be resolved in accordance with North Carolina law.