Last Updated: April 21, 2025
Introduction
Car Donation Raleigh NC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address
- Vehicle Information: Make, model, year, VIN, condition
- Donation Information: Title information, pickup location
- Website Usage: IP address, browser type, pages visited
How We Use Your Information
We use your information to:
- Process your vehicle donation
- Coordinate pickup and towing
- Provide tax documentation
- Communicate about your donation
- Improve our services
Information Sharing
We do not sell your personal information. We may share information with:
- Charitable organizations receiving donations
- Towing and auction services
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Request deletion of your information
- Opt out of communications
Contact Us
If you have questions about this Privacy Policy, please contact us or call 919-335-9830.
Your Privacy Matters
When you donate your car in Raleigh, Durham, Cary, or anywhere in the Triangle, you trust us with your personal information. We take that responsibility seriously. Our commitment to data protection means you can donate with confidence, knowing your information is secure.
Why We Collect Information
To process your car donation efficiently, we need certain details about you and your vehicle. This includes your name, contact information, vehicle details, and pickup location. This information allows us to coordinate towing, handle title transfer, and send your tax documentation.
How Long We Keep Your Data
We retain your information only as long as necessary to complete your donation and comply with legal requirements. Tax records are kept for the period required by IRS regulations. After that period, your data is securely deleted.
Third-Party Services
We work with trusted partners including towing companies, charitable organizations, and auction services. These partners only receive the information necessary to perform their specific functions and are bound by confidentiality agreements.
Cookies and Analytics
Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We do not use cookies to collect personally identifiable information.